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Lush: Cosmetics giant confirms permanent exit from Westfield shopping centres

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Amy CavenderPerthNow
Two of the brand’s three Perth stores are located at Westfield Booragoon and Westfield Carousel, meaning Lakeside Joondalup Shopping City would be the only remaining physical retail outlet in WA.
Camera IconTwo of the brand’s three Perth stores are located at Westfield Booragoon and Westfield Carousel, meaning Lakeside Joondalup Shopping City would be the only remaining physical retail outlet in WA. Credit: Facebook

Known for its immersive scent-infused experience, global cosmetics retailer, Lush, is set to leave all Westfield shopping centres across Australia for good — leaving Perth with just one store.

Two of the brand’s three Perth stores are located at Westfield Booragoon and Westfield Carousel, meaning Lakeside Joondalup Shopping City would be the only remaining physical retail outlet in WA.

The British cosmetics brand, renowned for its colourful bath bombs, handmade soaps and cruelty-free ethos, is understood to be leaving all Westfield locations nationwide as leases expire.

The exit marks the ending to a long-standing presence Lush stores have had inside the country’s largest shopping network.

Lush made headlines in October 2025 when it closed its Australian stores, website and Sydney manufacturing facility for a day in protest against humanitarian conditions in Gaza. Several Westfield centres subsequently covered up Lush shopfront signage during the protests.

The retailer arrived in Australia in 1997, opening its first store in Sydney’s historic Strand Arcade and quickly winning over shoppers with a distinctive approach to beauty retail.

Instead of traditional department store counters, Lush displayed products deli-style, with soaps sliced from large blocks, bath bombs piled into wooden crates and fresh face masks kept on ice.

Its unpackaged products and anti-animal-testing stance also helped distinguish it from mainstream beauty retailers, particularly among younger consumers.

Australia became one of Lush’s fastest-growing early international markets, prompting expansion into major shopping centres and capital cities throughout the late 1990s and early 2000s.

The Westfield exit comes amid a history of unconventional business decisions by the privately held company. In 2021, Lush deactivated its official accounts on Instagram, Facebook and TikTok in protest against the impact of social media algorithms on young people’s mental health.

The retailer is expected to explore alternative ways to reach Australian customers outside the Westfield network, including standalone stores and other retail partnerships.

PerthNow has contacted Lush for a comment.

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