Police establish COVID-19 hotline

Jackson Lavell-LeeBusselton Dunsborough Times
WA Police Commissioner Chris Dawson unveiled a police COVID-19 hotline today
Camera IconWA Police Commissioner Chris Dawson unveiled a police COVID-19 hotline today Credit: - Justin Benson-Cooper / The West Australian

WA police have been inundated with inquiries regarding COVID-19 leading to the establishment of a COVID-19 pandemic information hotline.

Western Australia’s State Emergency Coordinator police commissioner Chris Dawson today announced the establishment of the enquiries line to keep communities informed.

By dialling 13COVID (132 68 43), Western Australians will have access to the latest information regarding the impact of the virus in WA.

Callers will hear important COVID-19 preventions tips, callers are given a range of options directing them to the relevant sources of information for their needs.

Dunsborough police sergeant Jane Gillam urged Capes residents to download the COVID-19 app at www.wa.gov.au and call the hotline for further information.

“We are getting flooded with inquiries that could be answered by people looking for the information themselves and it is taking us away from our usual tasking which still goes on,” she said.

In terms of health, the hotline includes information for people experiencing COVID-19 symptoms, those in self-isolation, or calling as health practitioners.

Options also include information on impacts for families, businesses, schools and health care providers, and up-to-date advice on restrictions to travel and public gatherings.

The hotline will operate seven days a week, from 7am to 10pm.

Police commissioner Dawson said information was changing rapidly and the enquiries line would keep people up to date on developments, with a knowledge base of frequently asked questions developed to improve the flow of information over time.

“It is anticipated this 13COVID number will attract heavy call volumes, so members of the public are urged to be patient,” he said.

A range of health-related COVID-19 information is also available at www.health.wa.gov.au/coronavirus.

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