Reminder to make NBN plan switch

Chloe FraserBusselton Dunsborough Times

Residents are reminded to contact their phone or internet providers and switch to an NBN-powered plan as the disconnection date for the region’s copper network approaches.

Once the NBN fixed line network is switched on in particular areas, residents and businesses have just 18-months to make the switch to the NBN broadband access network, which will replace most existing landline phone and internet services.

The disconnection date is fast approaching for Busselton, West Busselton, Bovell, Reinscourt and Yalyalup residents, whose NBN network was switched on late 2016.

With the transition near completion, the copper network in those areas will be turned off in March and residents and businesses are urged to contact telephone and internet providers as soon as possible.

Meanwhile, the disconnection date for parts of Dunsborough, Quindalup and Eagle Bay is planned for the end of 2018.

For homes and businesses in Yallingup and the outskirts of Busselton and Dunsborough, the 18-month disconnection time period does not apply, with premises able to connect via fixed wireless technology and the opportunity to retain the existing copper service if they wish.

Head of nbn co WA Rachael McIntyre said it was vital people understood switching to NBN was not automatic and residents needed to order a NBN-powered plan to continue internet and phone services.

Ms McIntyre said many people were not aware they had a choice of speeds when switching to an NBN-powered plan and recommended residents shop around to find a plan which suited their needs.

“We recommend you talk to your phone or internet provider about the speed tiers available in your area, as well as the actual speeds you can expect to experience, particularly during peak times like the evening,” she said.

“You should also keep in mind that 25 megabits or above is considered a superfast broadband speed.

“A retail plan based on nbn’s wholesale 12/1 speed tier is not considered super-fast and is likely to be comparable with your current ADSL service.”

For more information or to check the disconnection dates, visit nbnco.com.au.

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