Embattled Qantas Group will add to its string of big penalties after budget carrier Jetstar was fined for misleading New Zealand passengers about their rights following flight cancellations or delays.
Cheyanne Enciso
Images of flashy sports cars. Lavish lifestyle shots. These are just some of the red flags consumers should watch out for when they turn to social media for financial advice. Here’s what to ask yourself.
Dimitrios Salampasis
Calls to the Australian Financial Complaints Authority seeking help with investments and SMSFs have soared in the wake of a string of high-profile fund failures.
Simone Grogan
ASIC has tasked Australia’s banking industry with assuaging public distrust in artificial intelligence by proving it can be used for good, but affirmed it’s in no rush to regulate the fast-moving tech.
The corporate watchdog is launching a probe into the debt management and credit repair industry, saying it is concerned some businesses are “leaving financially vulnerable consumers worse-off”.
Danielle Le Messurier
When adult children see their parents living very well and spending ‘their inheritance’, they start to fear there will be nothing left when Mum and Dad bid them farewell. And that’s feeding a big rise in abuse.
David Thompson
Shoppers celebrating the end of surcharge fees on card payments have been warned they’ll end up covering the cost anyway, when retailers are forced to build-in the charge.
Regulators have slammed government-owned utility Synergy for overcharging nearly 3000 vulnerable customers since 2009.
Matt Mckenzie
Residents have expressed their disappointment after Woolworths lodged an application to redevelop the 20-store centre, which is currently home to an IGA, several family-owned businesses and a post office.
Cheyanne Enciso and Liam Murphy
The financial crimes regulator says Western Union Financial Services (Australia) had failed to address concerns it was not complying with Australia’s anti-money laundering and counter terrorism financing laws.
Sean Smith
The nation’s corporate cop is trying to arm consumers against high-pressure sales tactics intended to lure them into moving their life savings into knotty, high-risk investments.
Australia’s consumer watchdog alleges customers were taken advantage of by popular sunscreens accused of greenwashing.
Clareese Packer
One of the Big Four banks is fighting scammers with bots that talk back – complete with Aussie accents and a knack for pointless small talk.
Jackson Hewett
Door-knocking conmen are swindling WA households out of tens of thousands of dollars for minor roof repairs that they don’t complete.
Caitlin Vinci
Retail giant JB Hi-Fi has agreed to pay a $13.5 million fine to settle allegations that certain store promotions at The Good Guys were misleading and deceptive.
Daniel Newell
West Australians looking for rentals are being warned to be extra careful with the rise of scammers impersonating government agencies demanding payments for fake bonds.
Oliver Lane
Optus has admitted it used dodgy tactics to sell phones and contracts to more than 400 consumers, including Aboriginal customers in remote regions.
Farid Farid
The national consumer watchdog has launched an inquiry into telemarketing and unsolicited sales amid claims that current laws do not protect Australians.
Neale Prior
The first direct audit of the State’s water regulator in 16 years has found the department is undertrained, understaffed and not doing “anywhere near enough” to protect the State’s most important resource.
Australia’s biggest telco failed to provide emergency call service for a period of time last year during a software upgrade, the nation’s media regulator has found.
The company behind all-in-one blender Thermomix has copped a $79,000 fine for allegedly claiming its products were endorsed by the National Disability Insurance Scheme.
The ACCC has pulled the handbrake on agricultural juggernaut Elders buying out its rival Delta for $475 million out of concern the deal could raise prices and make access tougher for farmers in rural WA.
Australia’s competition umpire won’t stand in the way of IAG’s move to buy RAC Queensland in a decision that could clear the way for the behemoth to take control of WA’s biggest general insurer.
WA bedding and mattress retailer Bedshed has been slapped with a fine for allegedly claiming its products have been approved by the National Disability Insurance Scheme.
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